99a High Orchard St,
Gloucester Quays
Gloucester, GL1 5SH
t - 01452 529 716
e - info@gacl.co.uk

Open 7 Days a Week
Mon to Sat: 10:00am - 5:00pm
Sun: 11:00am - 5:00pm

GACL Terms & Conditions

TERMS OF USE:

Definitions and Contact Information

In the terms and conditions detailed below, Gloucester Antiques Centre means GAC QUAYS Limited, Company Registration No. 06845089. Our contact details are as follows :

Gloucester Antiques Centre
99a High Orchard St
Gloucester Quays
Gloucester
GL1 5SH

Phone: +44 (0) 01452 529 716
Email: info@gacl.co.uk

We value your suggestions and appreciate customer feedback. Please send all queries and suggestions concerning our website to: Joe@gacl.co.uk

Purchasing items

We accept Payment by phone through most major Debit or Credit Cards. Once payment has been received you will be sent a confirmation email, telling you that your order has been acknowledged. We may choose to undertake further validation checks. Subject to these checks, our acceptance of your purchase creates a legally binding contract between us.

This website is a sales portal for many different dealers and acts at all times as a mediator for those dealers when presenting items for sale, undertaking orders and organizing the delivery of items on there behalf.  The ordering process involves checking the availability of the item(s) enquired about, then contacting you via e-mail or phone concerning the different options regarding payment, postage and delivery.

As much of the stock featured on the website is also for sale at Gloucester Antiques Centre itself, all item enquires are subject to availability. If an item becomes unavailable we will do our best to locate a similar item and send you its details.

Cancellation of Contract

You may cancel your contract for any items you have ordered at any time up to the end of seventh working day from the date they are received.  You are not required to explain your decision nor is there a penalty for cancellation. If you wish to cancel your contract we require notification in writing.

In the instance that items have been received before the cancellation of your contract then the items must be returned to our contact address at your own expense and risk. In this circumstance you must not have unpacked the items and must return them as soon as possible.

When we receive your written notification concerning the cancellation of your contract, we will re-debit any sum received to us from your debit account or re-credit your account in the case of credit cards. We will do this as soon as possible after our receipt of the items, assuming they reach us in the same condition they left us in. If we don’t receive the items in a satisfactory condition, within the allotted time, or you do not pay delivery costs, we are entitled to deduct these, or any other costs incurred in relations to the recovery of the items, from the sum of money to be returned to you.

Cancellation by us

We have the right to cancel the contract between us if :

·       You live in an area to which we do not deliver

·       We do not have the required stock to despatch the item(s) you have ordered.

Furthermore, we reserve the right to withhold any item or items listed at the wrong price due to a typographical error or an error on the dealer’s part, even if ordered. 

In the event that we do wish to cancel your contract we will notify you as soon as possible by
e-mail and will repay any money received unless it is outside of 30 days of your order. We are not obliged to provide compensation for any dissatisfaction endured.

Delivery and Packaging

Delivery Prices vary from item to item. Packaging Charges e.g. boxes, paper, bubble wrap are included in the delivery price and are not optional. We aim to dispatch all items to be posted within 7 days of payment being received. We will aim to deliver as soon as possible after your order is accepted and, in any event, within 45 days of your order.

Items will be delivered to the address you provide to us, with an accompanying invoice and receipt. Once your item(s) have been received we are no longer responsible for any damage or loss to them. If you have arranged to pick items up from our building or for an intermediary to pick them up on your behalf you will become responsible for the items as soon as they are collected. 

Completeness of Agreement

These terms and conditions in conjunction with our contact details, listed prices, delivery information and privacy policy, constitute our complete agreement in relation to the purchase of items on this website. Other than fraud or deliberate misrepresentation, we accept no responsibility for any representation being false or deceptive. Nothing said by a representative of Gloucester Antiques Centre on our behalf is to be taken as an alternative to these terms and conditions or as an approved representation concerning the characteristics of any items obtainable by sale through us.

Site Accuracy

We take all reasonable care when updating and compiling the information on this site, nevertheless due to the nature of antiques and the chance of human error we cannot ensure that the information given will always be completely up to date and error free. To a lawful degree, Gloucester Antiques Centre disclaim all warranties express or implied, with regard to the accuracy of the information on this website.

We attempt in all circumstances to ensure that descriptions of items are honest and clear, whether provided by a dealer or a Gloucester Antiques Centre representative. However, you should satisfy yourself in respect of any specific question regarding provenance or quality if any such point should arise during the process of purchasing from us.

If an item is boxed the measurements given for the item on the site will more often than not describe the box size not the item size. If you would like to know the actual dimentions of an item feel free to call Gloucester Antiques Centre on 01452 508267.

Governing Law

This contract shall be governed by and interpreted in accordance with English Law. The English Courts shall have authority to settle any dispute between us.

Liability

If the items you receive are damaged, faulty or not what you ordered or if you receive the incorrect number of items, we are not liable to you unless we receive information of this in writing to our contact address within 5 working days of you receiving the aforementioned items.

If we are made aware of a problem within the parameters detailed above, we are only accountable :

·       Where possible, to restore or exchange any item which is faulty.

·       To rectify any shortage or non-delivery

·       to refund any sum of money received from you for the items in question in a way determined by Gloucester Antiques Centre

Excluding what is dictated by law, we are not responsible for any contingent loss, howsoever arising. This includes subsequent damage or costs (for example monetary shortfalls or benevolence). We are not accountable for compensation, monetary or otherwise in any circumstance except refunding the amount paid to you for items you have purchased as laid out in these terms and conditions.

It is your responsibility to acknowledge and obey all necessary legislation and regulations, including the acquisition of the necessary documentation to obtain items from our website. The movement of the items on our site may be forbidden by local or national law. It is your responsibility to check as to whether or not you are working within these laws when buying items from the site and arranging there shipping. We shall not be held accountable for anyone who is found to be organising the illegal import or export of any items from this web site.

We do not aim to restrict the rights you have as a customer within valid local legislation or through your statutory rights through these terms and conditions. Neither do we intend to avoid responsibility to you for any personal injury or death as a result of our inattention.

Display of Colours

We take great care in photographing items and displaying colours in order to give an accurate depiction of each item. However, the way colour is portrayed on computer monitors can vary. As a result of this please note that the colours of an item may vary a little from what you see on your screen.

Returns Policy

As we are selling on behalf of separate dealers, we are required to consult them personally before any of their items are considered for return

If you do choose to return an item, in accordance with your right of cancellation described above and your statutory rights you may have if a return is agreed, any costs associated with postage will not be reimbursed and, where necessary there will be a recollection charge. In the instance that an item is damaged during postage it will be taken up with the courier and a claim will be made, although whether or not they compensate for the loss is at their discretion.  We are not liable for lost or damaged items.

Events beyond our power

We will not be held responsible in the event that items do not reach you or are damaged during transit due to occurrences beyond our control. Such circumstances include but are not restricted to Network connectivity problems, extreme weather conditions, fire and explosion.

Invalidity

If, for whatever reason, we cannot enforce an area of these terms and conditions (including the conditions whereby we exclude our liability to you) the effectiveness of the remainder of these terms and conditions shall not be jeopardised.

Privacy

You as our customer recognise our terms and conditions and consent to be bound by our terms of our privacy policy.


Renting a Unit or Cabinet

We invite applications from dealers in the following areas


Specialist leather luggage, period furniture, Art Deco and other fields

Click here to find out more ...

National Antiques Week

15-21 NOVEMBER 2010


Great Antiques Prizes to be won.

Click here to find out more ...

Get the Inside Line!

Join Gloucester Antiques Centre


Fill out our short membership form to purchase items from the site and recieve our newsletter.

Click here to find out more ...

Retro in Store

Gloucester Antiques Centre Goes Retro


Gloucester Antiques Centre is celebrating all things retro

Click here to find out more ...

WEADA

West of England Antique Dealers' Association


Buy with confidence from Gloucester Antiques Centre, now a member of WEADA, the Antiques Dealer's association for the West of England.

Click here to find out more ...

Antiques are Green

Gloucester Antiques Centre is proud to be a member of 'Antiques are Green'


With the current emphasis on both the economic and ecological climate, Antiques are a practical, carbon footprint free investment, not to mention a graceful addition to any home.

Click here to find out more ...